1. Communication conduct
- Use enquiries and messages only for genuine property-related purposes.
- Do not harass, threaten, discriminate, impersonate, spam, or solicit unrelated services.
- Share only the contact and personal information needed for the interaction.
- Never ask another user for their password or authentication credentials.
2. Viewing safety
- Confirm the representative, time, address, and access arrangements before travelling.
- Consider meeting during daylight, telling a trusted person your plans, and avoiding isolated meetings.
- Do not assume a confirmed viewing proves identity, authority, title, condition, or availability.
- Stop the interaction and report concerns if circumstances materially differ from the listing or arrangement.
3. Payments and commitments
DwellEzer does not provide a payment or escrow function in this phase. Do not transfer money merely because a listing is published, a viewing is arranged, or a badge is displayed. Conduct independent due diligence and use appropriate professional advice before commitments.
4. Reports
Users should report suspected scams, unsafe behaviour, misleading information, or misuse with accurate details. Reports do not guarantee a particular outcome, but they may support proportionate review and moderation.
Contact
Questions may be raised with the pre-beta project team by telephone at 0201098889. No official public email has been designated yet. Do not send passwords or sensitive verification documents through ordinary contact channels.